Overview
Last Updated: March 25th 2024
At Jelaine and Co. LLC, we and our affiliates (collectively, “J&C”) understand your expectation of privacy and we are committed to maintaining the confidentiality of your personal information. This Online Privacy Notice (this “Notice”) describes the types of personal information we obtain and how we collect that information, how we may use that information, how we may share that information, and choices you may have regarding your personal information. This Notice also covers how we protect your personal information, and how you can contact us with questions related to this Notice and our privacy practices.
This Notice applies to personal information we obtain online through this website and other J&C affiliated websites, portals, applications, and online information collection points that link to this Notice (collectively, “Website”).
This Notice is developed in compliance with the Gramm-Leach-Bliley Act (“GLBA”) and various other Federal and State laws relating to consumer privacy protection.
Other privacy policies could apply depending on how you interact with us, the products or services you may obtain from us, or the relevant jurisdiction in which we do business with you. If you are a Florida consumer, and would like further information about our privacy practices and your rights in relation to the Florida Privacy Protection Act, please click here.
By using our Website, or providing us with personal information, you agree to the terms and conditions of this Notice and any updates we make. This is our complete online privacy policy, and it supersedes all earlier versions.
What personal data we collect and why we collect it
We collect your personal information to provide you, and continually improve, our products and services. When we say “personal information,” we mean information that specifically identifies you.
We use your personal information to provide, develop, and improve the products and services that we offer you; to inform you about other information and services we think will be of interest to you; and to facilitate your use and our operation of our Website.
Examples of ways we use your personal information include:
Business and Legal Purposes
We may use your personal information to offer you products and services, create and maintain your accounts, process your transactions, comply with and enforce legal requirements, respond to court orders and legal investigations, comply with our policies, report to credit bureaus, or for other related business and legal purposes.
We may also use your contact information to communicate with you, and send you important disclosures, information, and updates pertaining to your transactions.
Security
We may use your personal information to identify, protect against, and prevent fraud and other criminal activities.
Marketing Purposes
We may utilize your personal information to contact you regarding questions or concerns related to your experience with us, and to send you information pertaining to company news, updates, surveys, programs, events, promotions, contests, and related products or services. If you would like to unsubscribe from receiving future marketing information emails, we include detailed instructions on how to unsubscribe at the bottom of each email.
We may publish your customer testimonial along with your name and experience with J&C on our Website and social media accounts. If you would like to update or delete your testimonial, please contact us at privacy@jelaineandco.com.
Improve J&C
We may analyze and process your personal information to conduct market and consumer research; perform financial analysis; and so that it can be anonymized, encrypted, and tokenized.
We also may use your personal information to develop and improve our Website, products, and services; manage communications; evaluate sales, marketing, and advertising channels; and perform business functions such as accounting, auditing, and billing.
Additional Uses
We may also use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website
Cookies
We collect information about your computer or device to improve and evaluate our Website, content, products, and services. We may gather data such as your browser characteristics, device characteristics, referring URLs, operating system, information related to interactions on our Website, and the Internet Protocol (“IP”) address of your computer or device.
We may use “cookies” and other unique identifiers to track your use of our Website, and to save your user preferences for future visits. We also collect information to identify and measure the activity on our Website. Our web servers automatically log information about your computer or device.
Cookies transfer a small amount of data to your browser by servers within a domain. Only designated servers within that domain read that data. Cookies help identify your computer and enable us to improve your experience on our Website.
Additionally, we may use web beacons (a small, clear graphic image) in a web page or email to track when the page or email has been viewed. Similar devices may be used to identify when you click a button on the Website or in an email. These devices track your visits, and the data is only read by the server that receives the data.
Your Internet browsers may be set up to accept cookies automatically. You may be able to set your browser to notify you when you receive a cookie, allowing you to decide whether to accept it. Cookies may not be optional for some web pages that require an authorization. Please note that you may not be able to access all of our Website if you choose not to accept cookies or similar devices.
We also use third party web analytics services (e.g., Google Analytics) that use identifiers such as cookies, web beacons, and web server logs to help us analyze activity on our Website.
Who we share your data with
Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We may disclose your personal information (i) as permitted or required by law or legal process; (ii) in response to requests by government agencies (e.g., law enforcement authorities); (iii) for the purpose of, or in connection with, legal proceedings or an investigation of suspected or actual fraudulent or illegal activity; (iv) for purposes of establishing, exercising, or defending our legal rights; or (v) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss.
We share personal information with vendors and service providers who perform services on our behalf. We require the security and confidentiality of your information with vendors and service providers. These vendors and service providers are not authorized by us to use, sell, or disclose your information except as necessary to perform services on our behalf or comply with legal requirements.
Personal information may be disclosed or transferred as part of, or during negotiations of, a merger, consolidation, sale of our assets, as well as equity financing, acquisition, strategic alliance or in any other situation where personal information may be transferred as one of the business assets of Jelaine and Co. LLC.
Terms of Use for Text Messages
Use of Service
Our text messaging service is intended for communicating with users who have opted in to receive messages from us. You agree to use the service in compliance with all applicable laws and regulations.
Consent
By providing your phone number and opting in to receive text messages from us, you consent to receive messages from us, including automated messages, at the number provided. You also consent to the collection and use of your information in accordance with our Privacy Policy.
Message Frequency
We may send text messages to you periodically with updates, notifications, promotions, and other relevant information. Message frequency may vary depending on your interaction with our service and the preferences you’ve indicated.
Message Content
The content of our text messages may include but is not limited to:
- Important updates and alerts
- Promotional offers and discounts
- Transactional information
- Customer service communications
Opting Out
You may opt out of receiving text messages from us at any time by following the instructions provided in the messages or by contacting us directly. Please note that opting out may limit your access to certain features and services.
Charges
Standard message and data rates may apply to text messages sent and received. Check with your mobile service provider for details on any applicable charges.
No Warranty
We do not warrant that our text messaging service will be uninterrupted, error-free, or secure. We are not responsible for any delays, failures, or damages resulting from the use of our service.
Limitation of Liability
In no event shall Jelaine and Co. LLC be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our text messaging service.
Contact information
If you have any questions regarding this Notice, please contact us using the information below:
Email: privacy@jelaineandco.com
Mail: Jelaine and Co. LLC
Attn: Privacy Team
300 SE 2nd street, Suite 600
Fort Lauderdale, Fl 33301
United States
Phone: 800-990-2947
Website: Jelaineandco.com
How we protect your data
We design our systems with your security and privacy in mind.
We implement and maintain a variety of physical, electronic, and procedural security measures to maintain the safety of your personal information in connection with the collection, storage, and disclosure of your personal information. We use secure servers, and all sensitive/credit information submitted to our Website is transmitted via Secure Socket Layer (SSL) technology only to be accessed by those authorized.
What You can do to Protect Your Information
It is important for you to protect against unauthorized access to your passwords, computers, devices, and applications. We recommend that you use a complex, unique password (comprised of upper- and lower-case letters, special characters, and numbers) for your Jelaine and Co account, that you periodically update your password, and that you sign out of your account after use.
Please immediately report any websites, communications, or apps impersonating Jelaine and Co’s identity, or any profiles/accounts impersonating your identity, to privacy@jelaineandco.com so we can mitigate any damage.
Federal and State Laws and Regulations
We are committed to adhere and comply with all Federal and State laws and regulations regarding consumer privacy protections.
We do not, nor intend to, collect any information from anyone under 13 years of age. Our Website, products, and services are directed to people who are at least 18 years of age or older. If we learn or are notified that we have collected personal information from a person under 13 years of age, we will promptly delete the information from our records.